#Xiaomi Intensifies India Footprint: 15 New Cities to Get Next-Gen Premium Service Centres

Lucknow : Prioritizing customer loyalty and long-term device health, global tech giant #Xiaomi has announced a major expansion of its Premium Service Centre network across India. Following a successful pilot phase, the company is now rolling out these advanced hubs to 15 new cities, aiming for a grand total of 100 centers nationwide.

The expansion kicked off with a flourish in Lucknow, Surat, and Visakhapatnam today, following recent launches in Ludhiana and Indore. Xiaomi’s roadmap confirms that by the end of Q1 2026, these premium facilities will be fully operational across all 15 targeted cities. This move is a core pillar of Xiaomi’s "Value-for-Experience" strategy, shifting the focus from mere transactions to an elevated ownership journey.

• These next-generation centers are designed to be "Experience Hubs." Beyond technical repairs with faster turnaround times, the centers feature:
• Product Interaction Zones: Areas to explore and purchase the latest Xiaomi gadgets.
• Sustainability Focus: Entirely paperless operations to reduce the brand's environmental footprint.
• Community Initiatives: The introduction of "Xiaomi Days" every Wednesday, offering exclusive perks to brand fans.

Sudhin Mathur, COO of Xiaomi India, emphasized that as users hold onto their devices longer, reliable service has become a necessity. To make premium support more inclusive, Xiaomi introduced specialized waivers:

• Special Discounts: A 30-day service discount for women customers.
• Lifetime Waivers: Zero service charges for defense personnel and persons with disabilities.
• Limited Offers: Up to 50% off on select spare parts and free screen protectors for eligible devices.

This expansion reinforces Xiaomi’s commitment to providing accessible, transparent, and high-quality after-sales care for its growing Indian user base.