HDFC Bank Reaches Over 1.8 Lakh Citizens via ‘Cyber Fraud Suraksha’ Campaign

Lucknow: In a major push toward strengthening cyber fraud prevention and digital literacy, HDFC Bank announced the successful execution of over 8,800 cyber fraud awareness workshops pan-India under its flagship initiative, 'Cyber Fraud Suraksha'. Conducted between July and October 2026, the nationwide campaign educated over 1.8 lakh citizens on safe digital banking practices.

Key Highlights & Target Audience

The campaign reached a wide demographic—including school and college students, senior citizens, Resident Welfare Associations (RWAs), corporate workers, self-help groups (SHGs), and bank customers. Through interactive sessions using real-life case studies and instructional videos, participants were trained to spot and evade common fraud mechanisms.

Core Topics Covered:

1. Latest Cyber Fraud Trends: Insights into emerging scams such as Digital Arrest, bogus investments, job scams, malicious APK file downloads, and fraudulent QR code scans.

2. Secure Net-Banking & Safe Shopping: Key security habits for online transactions, introducing preventive tips alongside awareness characters like Vigil Aunty.

3. Preventive Data Hygiene: Clear guidelines urging citizens never to share sensitive credentials—such as One-Time Passwords (OTPs), CVV numbers, card details, or UPI PINs.

Official Statement

Mr. Manish Agrawal, Senior Executive Vice President – Credit Intelligence and Control, HDFC Bank, stated:

"Cybercrime is a serious threat, and a lack of awareness often causes people to fall victim to cyber frauds. Therefore, it is essential to create awareness among citizens. The objective of this campaign was to educate participants on the various modus operandi used by fraudsters and the secure banking practices they should follow, so that they stay vigilant and avoid falling prey to such scams."

Immediate Action for Fraud Victims

HDFC Bank advises that if anyone falls victim to financial cybercrime, they must:

• Report the incident immediately to their nearest HDFC Bank branch.

• Call the official toll-free National Cyber Crime Helpline Number: 1930.

• Lodge a formal complaint online via the National Cyber Crime Reporting Portal at cybercrime.gov.in.